When technology works for your people, they do their best work. A strong digital employee experience makes tools feel invisible, boosting engagement, productivity, and satisfaction across your organisation.

Make work feel effortless

Human-centred technology

Digital Employee Experience (DEX) is about more than devices and apps - it’s about how your people interact with technology every day. From the moment they log in, to the tools they use to collaborate, solve problems and complete tasks, their experience shapes their productivity and morale.

Good DEX reduces friction and frustration. It gives employees access to what they need, when they need it, on any device - while staying secure and supported. We help organisations design and deliver digital environments that prioritise speed, simplicity, and user satisfaction.

Improve productivity & retention

Why it matters

A great digital experience empowers people to work efficiently and enjoyably - wherever they are.
Simplify access to tools and resources
Reduce downtime and IT-related frustrations
Improve onboarding and remote support
Increase engagement and job satisfaction
Strengthen talent retention and attraction

Technology built around people

How we deliver

We take a people-first approach, designing environments that support employees’ needs while ensuring IT visibility, control, and security.

Our services include:
No two organisations are the same – so we don’t believe in one-size-fits-all networking.

We tailor every solution to suit your operations, whether that’s office-based, fully remote, or hybrid.

Our services include:
Experience assessments using telemetry and user feedback
Endpoint optimisation for speed and reliability
Self-service portals and intuitive support options
Integration of tools like Microsoft Viva and DEX platforms
Ongoing monitoring and continuous experience improvement

Experience-led IT expertise

Why choose First Technology?

We balance technical performance with employee experience, so your tools work as well as your people do.

Here’s why businesses choose us:
Proven track record in end-user computing
Microsoft Modern Work and Viva specialists
Experience-driven IT strategies and support
Scalable DEX solutions for hybrid and remote teams
Trusted by organisations across EMEA

Don't take our word for it...

“With First Technology, we have readily available access to a vast range of services, each spearheaded by a team that specialises in their domain.”

Tonja Blom | General Manager at Ideafruit

Make work smoother
Talk DEX with our team
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