Microsoft Services Overview

How we help organisations

Get more from Azure

We align your Azure environment with your goals -ensuring scalable, secure, and compliant operations from day one.

We proactively monitor and manage Azure using a mix of native tools and automation to keep your services running smoothly.

We help you protect data, control spend, and meet compliance standards - without compromising performance.

From regular reviews to best-practice assessments, we help you evolve and optimise your Azure environment over time.

Meeting your needs today, growing with you tomorrow

Core areas of support

Each of our core Microsoft service areas has been designed to deliver practical, high-impact results. Click through to explore how we support your Azure journey from strategy to management.

Build a clear, confident path to Azure.

From readiness assessments to cloud roadmaps, we help you shape a strategy that matches your goals and delivers long-term value.

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Transition with less risk and more control.

We manage complex migrations (whether it's lift-and-shift, re-platforming, or full transformation) with proven methods that minimise downtime.

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Keep your environment running smoothly.

We handle the day-to-day operations of your infrastructure, from VMs to networking, storage, and business continuity.

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Expertly optimise core workloads.

We manage Azure SQL, Kubernetes, Logic Apps, and Functions to ensure they’re secure, scalable, and high-performing.
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Built-in security, not bolted on later.

We implement proactive threat protection, automated compliance, and governance frameworks that reduce risk and meet regulations.

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Take control of cloud costs.

We deliver real-time insights, AI-driven optimisation, and budget enforcement through FirstIntel—our intelligent FinOps platform.

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Secure access for the right people, every time.

From SSO and MFA to Zero Trust and hybrid identity, we manage identity lifecycles to protect your environment.
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Accelerate innovation today.

We manage DevOps pipelines, intelligent automation, and production-grade AI platforms that deliver measurable outcomes.

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Support you can rely on 24x7x365.

Our IT helpdesk delivers multilingual, SLA-backed support with proactive monitoring, escalation workflows, and measurable service outcomes.

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Don't take our word for it...

Read how we streamlined GroupM's data processes to deliver faster, more accurate business intelligence.

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4 reasons First Technology leads in Microsoft services

One of the region’s most capable Azure partners

With advanced Microsoft specialisations and real-world delivery, we bring deep technical knowledge and proven results.

A true end-to-end service, bespoke to each customer

From strategy to support, we provide everything you need to plan, run, and evolve your Azure environment.

Built-in security & cost control from the first day

We design every solution with governance, compliance, and budget management baked in - not added later.

Flexible, expert-led, and always aligned to your goals

Our services scale with you - offering as much or as little support as you need, aligned to your unique business needs.

Software First Technology Cyber Security Solutions

Our Microsoft Accreditations

As a Microsoft Solutions Partner across all six solution areas, we’re recognised for our deep technical capability, proven delivery and customer success. Our advanced specialisations highlight our ability to go even further - with certified skills in some of Microsoft’s most complex and high-impact areas.