Careers

Working for us:
Are you ready for a more fulfilling career?

First Technology has been adding value to industries and organisations for over 20 years. With 900 staff members and a R2-billion turnover, you’re looking at exceptional growth potential in a company that empowers its staff members to provide service excellence on every level.

Our business is about transforming IT for our clients, not merely offering products or services. Your understanding of top-level service across the IT industry can ensure you have a career that is not just lucrative, but fulfilling on every level. Our passion makes us a force to be reckoned with in the IT industry. Your passion for our customers, technology and service could see you joining a growing business in a steady and exciting career.

Those selected to work for First Technology are provided with the training and support they need to conduct business now and as the business evolves. We strive constantly to ensure our employees have access to the best technologies and tools available, and we support equal opportunities for all employees. First Technology Group's B-BBEE Strategy was launched to achieve an employment profile that is a reflection of South Africa's demographic ratio. Another equally important objective is sustainable business development, which encourages positive opportunities for Historically Disadvantaged communities.

Enthusiasm is key among our staff members: This is no ordinary company or career. We have exceptional and loyal clients and staff members, which enables us to provide ongoing quality service to existing clients and win new clients regularly, while keeping staff turnover low.
 

SENIOR ACCOUNT MANAGER


 
We are looking for a Senior Account Manager in Solution Sales to become part of our team.
 
As a Senior Account Manager at First Technology you will be responsible for promoting our services and solutions.  You will need to demonstrate expertise at finding opportunities within the Corporate and Small/Medium enterprise so as to expand our current client base. You will also be responsible for continued growth within your existing customer base on an on-going basis.  
 
There are a team of Solution architects within the company who can assist you with the Solutions you offer and you will also have the Vendors and Distributors at your disposal.
 
Key performance areas:

 

  • You will be required to have knowledge on all Services and Solutions offered within the Company
  • You will need to analyze the client's business needs and recommend solutions specifically tailored to meet their requirements
  • You will be responsible for the generation of new business via cold-calling and customer presentations to clients on an on-going basis
  • An important part of your job will be the ability to explain the key features and benefits of First Technology's solutions in line with the client's priorities and in comparison with our competitors
  • You will be required to achieve revenue and margin targets whilst delivering exceptional client service
  • You will need to drive sales and deliver client value ensuring that First Technology remains profitable
  • We would like you to contribute ideas to continually improve our internal processes so as to improve the service levels to your customers

Key requirements:

  • Experience in a sales and solutions environment
  • A minimum of 4 years proven sales track record
  • Preference will be given to candidates sales experience in physical IT infrastructure solutions
  • Target driven, energetic, extroverted, enthusiastic, motivated self-starter
  • Strong negotiating skills and ability to develop and maintain multi-level relationships with both current and prospective clients

Key abilities:

  • Strong communication and interpersonal skills are imperative.  You will need to build working relationships with clients and clearly explain how our services and solutions can benefit them
  • Ability to engage at CEO / CIO level
  • Ability to influence and work closely with Vendors, Partners and Colleagues in order to achieve results
  • Ability to self-motivate with good judgement and problem-solving abilities
  • Ability to predict the client's business objectives and push the sale of our solutions and services
  • Have an innate desire for continuous improvement ensuring your knowledge of newly released services,  solutions and market changes that keep you at the leading edge of the  technology we offer

*Please note only South African citizens will be considered.  If you would like to join the First Technology team then email your CV to careers@firsttech.co.za.  If you have not received a response within 14 days, please consider your application unsuccessful.
 
 

SOFTWARE ASSET MANAGEMENT SPECIALIST


     
Working in a team environment, the SAM Specialist is responsible for engaging and assisting customers in understanding and controlling their software licensing costs, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding First Technology’s licensing opportunities and building more-profitable, long term relationships with our customers.
 
Key performance areas:

 

  • Generate new and repeat sales by providing product and licensing information in a timely manner
  • Determine customer requirements and expectations in order to recommend specific products, licensing and solutions
  • Recommend alternate products based on cost and correct licensing modelsPresent price, credit and terms in accordance with standard procedures and customers’ profitability profiles
  • Accurately process customer transactions such as orders, quotes, credits and returns
  • Provide accurate licensing information based on customer requirements
  • Obtain accurate information from vendors relating to shipment dates and expected date of delivery and set these expectations with the customer
  • Proactively recommend items needed by customers when quoting licensing options i.e. software dependency
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
  • Fulfill requests for price lists, information or escalations to Microsoft
  • Remain current on all licensing exams and training, changes in licensing and product developments by attending sales meetings, vendor training and reading informational emails from vendors
  • Setup and maintain customer files
  • Identify trends in customer satisfaction or dissatisfaction
  • Generate and produce sales reports requested by superior

Key abilities:

  • Strong communication and interpersonal skills are imperative
  • Ability to self-motivate with good judgement and problem-solving abilities
  • Manage time effectively, meet personal goals and work effectively with other member of the team
  • Maintain proficiency in licensing, technology and service offerings
  • An ability to follow company policies and procedures

Key requirements:

  • A minimum of two years experience in a similar role

*Please note only South African citizens will be considered. If you would like to join the First Technology team then email your CV to careers@firsttech.co.za. If you have not received a response within 14 days, please consider your application unsuccessful.
 
 

INTERNAL SALES ASSISTANT

 

We are looking for an Internal Software Licensing Sales Assistant, with a Microsoft licensing background, to become part of our team.

First Technology is passionate about what we do and really care about our clients, our colleagues and the environment.  We would want you to have the same passion.

Key performance areas:

  • Generate new and repeat sales by providing product and licensing information in a timely manner
  • Determine customer requirements and expectations in order to recommend specific products, licensing and solutions
  • Recommend alternate products based on cost and correct licensing models
  • Present price, credit and terms in accordance with standard procedures and customers’ profitability profiles
  • Accurately process customer transactions such as orders, quotes, credits and returns
  • Provide accurate licensing information based on customer requirements
  • Obtain accurate information from vendors relating to shipment dates and expected date of delivery and set these expectations with the customer
  • Proactively recommend items needed by customers when quoting licensing options i.e. software dependency
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
  • Fulfill requests for price lists, information or escalations to Microsoft
  • Remain current on all licensing exams and training, changes in licensing and product developments by attending sales meetings, vendor training and reading informational emails from vendors
  • Setup and maintain customer files
  • Identify trends in customer satisfaction or dissatisfaction
  • Generate and produce sales reports requested by superior

Key abilities:

  • Strong communication and interpersonal skills are imperative
  • Ability to self motivate with good judgement and problem-solving abilities
  • Manage time effectively, meet personal goals and work effectively with other members of the team
  • Ability to be available after hours and weekend - predominantly at month ends
  • Maintain proficiency in licensing, technology and service offerings
  • Great attention to detail
  • An ability to follow company policies and procedures

Key requirements:

  • A minimum of two years experience in a similar role
  • Minimum of one of the current Microsoft Licensing Exams - either Small and Medium or Large organisations licensing

*Please note only South African citizens will be considered. If you would like to join the First Technology team then email your CV to careers@firsttech.co.za. If you have not received a response within 14 days, please consider your application unsuccessful.